Cactus Jacks
Reviews and Complaints
Cactus Jacks - Car Review from Payson, Arizona
I bought a lemon from cactus Jacks my vehicle ran 8 months and has been sitting for a year in my yard. First of all it wasn't what I wanted but they told me if I came down with 700 dollars that they will put me into a car I liked.
So I drove 80 miles away to this place to be put into something I didn't want but was going to make it work.! My payments are 300 a month through Chicago lenders and after a perfect payment schedule for 2 yrs I couldn't even get a free month cause they wanted a balloon payment the following month.I was trying to get this car fixed so it was either payment or fix..so I said screw it I have to take this in.
I sent to 3 local garages and spent tons of money for them to say we don't know what's wrong. I had to take it to a dealership for them to say it's going to take more money than the cars worth to EVEN FIND the problem..I got my lawyers on this..I cant believe I was so dupped
Suv Review
Cactus Jacks Staff Review from Los Angeles, California
Cactus Jacks Service Department Review from Phoenix, Arizona
Ive had nothing but problems. I didnt realize a junk yard/*** artist could legally operate as a dealership.
Many mechanical problems, even their service dept didnt resolve my most recurring issue. I noticed after 3 servicings, they changed the firing sequence every time. They dont care if you cant make a payment because your paycheck went towards repairs. They are rude, greedy, heartless, and tactical in how they screw u over.
Im still trying to resolve my lease, but they are 100% not willing to work with the customer. Hope they go out of business soon so no one else sufffers
Horrible payment center and vehicles
- Bully tactics
- Harassment
- Threats
Preferred solution: Price reduction
Review in Dealers category from Tucson, Arizona
Other Product Review
Rude snakes
I was trying to buy a 2009 challenger and both cactus jack employees and there offspring company rockys auto were rude and didn't want to give me info just because they didn't see money in hand and kept harassing me asking me how much I got and would ignore me when I asked about the carfax the dealers name was Nolan Taylor I do not recommend this dealership with anyone hope they go out of business for there poor customer service and there bad history of selling cars that break down getting off the lot will never go back.!
Cactus Jacks is the worst dealership with the worst customer service!
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Verified Reviewer | Biola, CaliforniaCar Review
My check engine light was on.
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Cactus Jacks - Car Review from Phoenix, Arizona
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I m having the same problem everyone I talk to is rude and think they are above and beyond there customers. Well of you didint have customers you would not have a job morans hope they get sued someday and go out of business bunch of crooks. Never seen so many rude people in my life...